Home / General / Quick Fix to Popular Infinix Hot S X521, Problems Here

Quick Fix to Popular Infinix Hot S X521, Problems Here

Today, we take a look on Infinix Hot S, a premium and latest smartphone in the “Hot” series and still stands as the prettiest one till date. With a stylish looks with a feel than what it costs in stores nationwide.


 Quick Fix to Popular Infinix Hot S X521, Problems Here

Before we dive in into some problems new owners of the Hot S face, Let’s take a look at the specs below.

Listed are Spec view of Infinix Hot S

  • OS: Android 6.0 Marshmallow (Planned upgrade to Android Nougat)
  • Display: 5.2 Inches FHD Display (424 PPI)
  • Sim Type: Dual Micro Sim (One slot doubles as SD Card Slot)
  • Processor: 1.3GHZ MediaTek MT6753 (64 Bit)
  • GPU: Mali T720
  • RAM: 2GB/3GB
  • Storage: 16GB/32GB
  • Rear Camera: 13MP with Flash
  • Front Camera: 8MP with Flash
  • Battery: 3000mAh
  • Bonus: Fingerprint sensor (0.3 seconds response time)

List of Popular Infinix Hot S Problems and Fixes

Now that we have seen the specs of phone, it is time to look into popular issues you will likely face.

NOTE: If you have a specific problem with your Infinix Hot S, post it in the comment section and we will update the post with your solution.

  • Upgrade Infinix Hot S to Android 7.0 Nougat 

The planned upgrade to Android 7.0 was a strong selling point of the Hot S smartphone, when it is released. To upgrade your Infinix Hot S X521 to latest android Nougat 7.0, simply head to Settings > About to jump onto the latest Android version when it comes out.

Also try and checkout new features to Google Android 7.0 Nougat and eligible devices for Android Nougat.

  • Can’t use Dual Sims with SD Card on Infinix Hot S: 

Am still confused why Infinix choose to double up one SIM slot as an external SD slot. This change does not make any sense at all especially if you are using the 16GB ROM version as this not contain all your favorite Apps and games, excluding your Pictures and Videos.

Unfortunately, for this dual sims with SD card, there is no possible fix for this error by Infinix. You just need to sacrifice either your second sim or SD Card.

  • Cannot set up Fingerprint sensor: 

Not been able to setup the fingerprint sensor is a big issue for most users and was a selling point against most devices. To set up your Infinix Hot S X521, the fingerprint sensor, just go into

Settings > Security and set up your fingerprint.Before setting this up, make sure your fingers are well cleaned and dry to avoid any errors. also if you encounter any problems while doing this, simply use the comment box.

  • Cannot download Apps from Google PlayStore: 

Not been able to download from google play-store, is a very simple error to fix but can be really stressful when you start experiencing this. If you encounter this error,

simply go into settings and remove your Google account then go clear app data for PlayStore. Add your account again and you can now download from PlayStore.

If you need further help or clarification on your Infinix Hot S X521, leave a comment below.

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  1. My display is not working. what i will do. Only 2 month i used

  2. Hello,

    My infinix hot S scrabbled in Chinese cleared and now has light blue screen on on it reads WELCOME. Below it an ARROW to the right and, Bottom of the Screen is Emergency Call. How do I fix the issue I can’t access my usual screen nor make calls and when powered on the computer, it does not open any files on the INFINIX what should I do

  3. i have updated my infinix hot s pro to XOS chamelon v2.0.0 but after this update my cell phone is to much hanging in every app. kindly give me solution

  4. Hi sir, I have recently purchased hot s but its getting heated up when I use it for few hours and also at charging , so I think this is going to make a problem. Is it so?what is the solution?

  5. Hi, my Infinix Hot 3 power button has stopped working, and the phone has just gone off. Is there a way i can turn the phone on without the power button? Please help!

  6. my phone keeps vibrating and going off. it shows the infinix logo and goes off. it will vibrate and show the logo and go off again..
    it is doing that in repeated motion

  7. Hi need to help my hot s dont wake up after power off and charge!! My card sim in the hot s not work also…
    Please help me

  8. My infinix hot S will not allow me receive calls through the car Bluetooth system though I’m able to play music through it. At the options under Bluetooth, when I check ‘phone audio’, it unchecks itself immediately. I’ve tried my wife’s same infinix hot S and it works fine. What could be the problem with mine

  9. Hi

    My phone recently reset it self to factory setting with the memory card inside. Is there a way I can re mount the card without formatting it.?

    My laptop has refused to read the MMC card which I would have used to back up the data.

    Please advice.

  10. Please when I put my infinix hot s on, then it goes off. I don’t even know what to do again. Please I need help.

  11. I can’t connect my infinix hot s x521 to computer, pls why

  12. my infinix cannot charge even wth original charger, if it charges at all, it cant go more than 25% n drains in minutes. its almost new.wats problem?

    • the battery might be faulty, or the charging sysytem

      • my camera is dull amd does not bring out the coloolur of pictures, it wws not like that wen I bought it d frst time, nkw picz seems dull nd blur even onder high light conditions,
        i v reset to default the camera app buh to no avail

  13. How do i open the back cover of my infinix hot s?

  14. good afternoon my hot s refuse to booth ,I have been charging it ,it vibrates but now it’s not doing anything

    • I had the same problm js about 4 days ago. Ts js a software update needed. Nothing serious. So i had my phone quick charged kinda lyk boosting or jump-startg. Then wen it cud go on, they updated my software n am gud to go. T has no problms now

  15. plz i cant see incaming calls on my infinix hot s screen thought it is ringing so help me please

  16. hello my infinix hot s screen is not responding to touch..it has not fallen or something miscalleneous …please help

  17. how do i go about it? i just notice that the inifinix hot s i own battery is charging down( meaning each time i try to charge it , the battery is just counting down) and the battery don’t last up to 30min again .

  18. This is three days today I have been having issues while charging my infinix hot S phone. It keeps getting hotter every minute. I bought the phone last Saturday this month

  19. Hi there, please my infinix hot s keeps freezing up and it’s quite frustrating. What is wrong and what can be done? I need your help please. Thank you

  20. I have been trying to connect my hot S to my laptop through hotspot but it is not connecting. Please what can I do?

    • I have the same problem…. My Bluetooth and hotspot keep turning off each time I turn it on…please help.

  21. Onosen Aitonje

    My infinix hot s heats up on its own when it’s being used or charged.. Also when it’s not charging it reduces at an alarming pace even when it’s not being used. Help please.thanks

  22. Hello sir..I’ve brought infinix hot s a week ago..everything is full OK except a problem..that is..I can’t play 1080p videos on YouTube or anywhere in the internet..even I cant see any 1080p option anywhere..it has a range of highest 720p ..but if I put 1080p videos in my phone via SD card..its plays successfully.. But I don’t see any option of 1080p on YouTube or anywhere in the internet…eagerly waiting for your reply

  23. Infinite hot s Han been restarting for almost an hour now… logo on the screen

    • Charles Johnson

      you need to hard reset, by pressing power + volume up at same time, then follow instructions on screen

  24. i havev a problem with charging my inffinix hot s, it does not get full charged it just ends up about 29-34% iven if pluged for for more than 7 hrs at first it has no problem but 1 day it was 58% then i pluged it on a charger it suddenly showed battery low and shut down, please can uyou asist me on this

    • Charles Johnson

      change the battery, hope you don’t use the phone while charging, because it causes lots of stress for your phone battery.

  25. my infinix hot4 s fingerprint is no more working and d fingerprints sensor is seriously warm(infact hot) and I’ve done d factory settings but no changes. pls how do I go abt it. I just buy it in March

  26. All my videos playing slowly(slow motion) have tried to check where the problem is all in vain
    Kindly help infinix hot s

    • Charles Johnson

      you need to del unused appss in your Sd card and internal storage as the phone is bugged down by lots of programs.

  27. Hello, I recently upgraded my Infinix Hot S from 6.0 to 7.0, but my WhatsApp requires update on every reboot or powering on. Secondly, the H++ sign on my mobile network isn’t available anymore on my device ever since the upgrade. And lastly, whenever I turn on my phone, either by reboot or power on, I can’t use the fingerprint sensor to unlock directly. I would have to use my pattern lock before I can access the device. All these occurrence are definitely due to the upgrade, but what can I do to fix each and every of these bugs?? Thanks as I await a response.

  28. Pls how can I remove the infinix S2 logo at the bottom of pictures taken.

  29. Please I bought Infinix Hot S and I uploaded a wallpaper from naij.com and applied but my living wallpaper displaying wise saying just disappeared. How would I retrieved it?

  30. I bought my Hot s less than 3 weeks ago. I cant charge it unless its shutdown using its own charger.
    Could you please help

  31. I got a notification system update on my infinix hot s but each time I downliad it I am getting an error message. How do I successfully install it?

  32. Hi, my Hot S recently got this problem, it took a good 10-15 seconds just to wake up the screen after sleep, I’ve updated and did factory reset too, bit the problem persisted, can you help me ?

  33. Good day admin,
    Please my infinix hot s Bluetooth, WiFi keeps turning itself off whenever I turn it on and now I think it is affecting my Xender app too, because it won’t connect with others. Please help me with solutions. I need it because I connect my internet with my PC to browse all the time as am a graphics designer, thanks.

  34. My Infinity Hot s does not charge properly… Even after leaving it over night, it just reached 70%)

    • my infinix hot s does not charge fast. it can charge like 5/6hrs before been full not like when I bought it new, same as booting. pls help me.

  35. I have an infinix hot s, it has a problem of charging. it’s just 3months passed since I bought, it was charging fast and good but now I can charge it the whole night it can’t get full, and when I’m using it while charging the percentage keeps dropping. what could be the problem? I need help because I love my phone

  36. I want to set up a particular ringtone for a particular contact

  37. videos are now dragging on my infinix hot S, please what is the way out?

  38. i have a problem in my infinix hot s. whenever i lock my phone, it always change my default write disk to internal storage even if i have a sd card attached. thankbyou for the response

  39. Okubike Jennifer

    I noticed little dots of colours like green, blue on the screen of my Infinix hot s please is it normal?

  40. My contacts in my gmail account is not showing
    What should I do
    Thanks in advance

  41. hi,
    my infinix hotS battery drained and while plugged in charge it displayed on the screen Chinese language which I don’t understand but after series effort I succeeded in clearing it off and resetting by displaying a welcome note of welcome to android and followed by choosing sim for call, data, messages and when it get to internet connection to vsat it could go again. any help to this?

  42. My infinix hot s fingerprint sensor does not respond, I cannot set up fingerprint

  43. Hi my infinix Hot S never stops restarting, its very frustrating

  44. my is not charging while it is on…
    it only charges wen its off & I can’t connect it wit my system

  45. My infinix hot s has an internal storage capacity of 16GB but only few things of about 2GB occupy the whole space .. I’ve restored it but it still persist, please help.

  46. My infinix Bluetooth is not working

  47. My infinix hot S charge very very slowly, it takes three days to full, please what can I do about it?

  48. my Infix Hot S is not working when i touch the screen, i can’t access any Application.
    please what i can i do?

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