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MTN MOBILE NUMBER PORTABILITY (MNP) Literacy Series 1

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What is Mobile Number Portability?


Mobile Number Portability is a service that allows you to keep your mobile phone number when


changing from one Mobile Service provider to another.




Who can port?


Mobile Number Portability is available to both prepaid and postpaid customers of all GSM and CDMA


network operators in Nigeria.




What does MNP offer?


Enables you to keep your unique number when changing to another network operator.


Eliminates the need for you to inform family, friends, colleagues, acquaintances etc. of number


change(s). Avails mobile phone users of the opportunity to access innovative services of MTN Nigeria.







Why should I port my number to MTN?


By choosing MTN you become a part of Nigeria’s largest mobile community and also enjoy access to


the following:


Fastest data speed on 3G network.


Extensive network coverage nationwide


MTN Mobile Internet


Unlimited SMS services


Most competitive pricing bundles


Personalized customer care


Wide range of value added services, etc.




How much will it cost to port my number into the MTN network?


Porting is free whether you are porting into the MTN network from another operator or you are porting


from the MTN network to another operator.




How can MNP be said to be free when a network operator may decide to charge for the new SIM?


The service of porting from one network operator to another is free. However, since a new SIM card


is required to port, network operators may choose to either sell the new SIM card or issue it for free to


the subscriber.




How long will it take to port my number into the MTN network?


The maximum period allowed for a port to take place is 48 hours. However, we expect that successful ports will happen faster than this.

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