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You find an interesting application and wanted to download it, only to receive a cryptic error message containing seemingly random numbers from Google Play Store. Or you try to open Google Play Store and it’s not responding, well this is what to do to fix such error.
- Clear the Google Play Store cache
Most cases, once you clear the
the app’s cache, this empties lots of fragmented files. The cache however is a storage area that temporarily holds data so it can be quickly retrieved without needing to be reloaded.
- Clear out your Play Store data
Once you delete your data from the Play Store, it helps alot and works in similar pattern as our first tip, but is more drastic. It sets the app back to square one and gets rid of your saved information, hopefully including whatever data was causing the problem.
go to Settings > Apps > Google Play Store, but this time tap Clear data.
- Uninstall Play Store updates
Most times, a previous update to your Play Store app will do more harm than good. If you think that’s the case, you need to uninstall that update.
By going to Settings> Apps > Google Play Store, then tap the button that says Un install updates.
Next, you’ll need to find an older – but still recent – version of the Play Store app to download. The best way to do this is by going to the Google Play Store page on APK Mirror and download it from there.
- Clear data and cache on Google Play Services
Go to Settings> Apps > All > Google Play services then tap the Clear cache button. If that fails to solve the problem, come back to this page and tap the Clear data button.
- Reset your Google account on your phone
. If your Play Store app still isn’t working, then you may need to refresh your Google account on your Android device. To do this, remove your account then add it again.
- Go to Settings > Accounts then tap Google.
- Tap the Google account you want to remove, then tap the menu icon (three dots) at the top right and tap Remove. Do this for every Google account on your device.
- Next, go to Settings > Accounts > Add Account > Google and follow the on-screen steps to re-add your account.
- Enable download manager
There is a chance that the Play Store will stop working if your download manager is disabled. If this is the case, the solution is simple.
- Go to Settings > Apps / Application Manager > All > Download Manager.
- If Download Manager is disabled, you’ll see a button marked Enable. Simply tap this button to switch Download Manager back on.