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Samsung Galaxy S10 the latest flagship phone from Samsung Electronics will roll out a software patch to fix problems with its fingerprint recognition.
The Samsung Galaxy S10 series smartphones use an ultrasonic in-display fingerprint sensor, which Samsung has called a “revolutionary new biometric authentication feature”. The scanner sends ultrasounds to detect 3D ridges of fingerprints to recognise users quickly, according to Samsung.
Some users have noticed an issue on their Samsung Galaxy S10 phones which allowed it to be unlocked even though their fingerprint was not registered in the device, after they bought a third-party screen protector from ebay.
“Samsung Electronics is aware of the case of the S10’s malfunctioning fingerprint recognition and will soon issue a software patch,” the company said in a statement.
South Korea’s online-only KaKaobank, which has Kakao as a major shareholder, told customers to switch off Galaxy 10 fingerprint recognition to log in to its services until the issue is resolved. Samsung Galaxy S10 series was launched in March.